Legal
Privacy Policy
1. Introduction
Media Genius Inc., operating as MediaGenius.Agency ("Media Genius," "we," "our," or "us"), respects your privacy and is committed to protecting the personal information you provide when visiting our website, using our services, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, and how we protect it.
2. Company Information
Media Genius Inc.
1501 Belvedere Blvd, Suite 500
West Palm Beach, FL 33406
Telephone: 561-295-7848
Website: https://www.mediagenius.agency
3. Information We Collect
We may collect information that you voluntarily provide when interacting with our website or services, including:
Name and business name.
Email address.
Telephone and mobile phone numbers.
Business contact information.
Information submitted through website forms.
Information related to service inquiries, appointments, and customer support requests.
SMS messaging preferences and consent records.
We may also collect limited technical information, such as browser type, device information, IP address, and website usage information, where applicable.
4. How We Use Your Information
We use information collected solely for legitimate business purposes, including:
Responding to inquiries and requests.
Providing information about our services.
Scheduling and confirming appointments.
Providing customer support.
Delivering requested services.
Sending service-related communications.
Sending marketing communications when appropriate consent has been provided.
Maintaining website security and improving our services.
5. No Selling or Sharing of Personal Information for Marketing
Media Genius Inc. does not sell, rent, trade, or share your personal information with third parties for their independent marketing or promotional purposes.
We do not sell customer lists, mobile telephone numbers, or SMS subscriber information.
SMS and Mobile Information Protection: No mobile information, including mobile telephone numbers, SMS opt-in data, and text messaging consent, will be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Service Providers and Technology
We may use carefully selected technology providers and service providers strictly to operate our website, communications systems, customer relationship management systems, and requested services.
These providers may process information on our behalf solely to perform the services we request. They are not authorized to use customer information for their own independent marketing purposes.
We do not authorize these providers to sell customer information or use SMS consent records for unrelated marketing.
7. SMS/Text Messaging Privacy
If you voluntarily provide your mobile telephone number and expressly consent to receive text messages from Media Genius Inc., we may send messages relating to:
Appointment confirmations and reminders.
Requested information and service updates.
Customer support.
Business-related notifications.
Marketing messages, where separately authorized.
Message frequency varies depending on your interactions and the messaging program you have joined.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP or contact us at 561-295-7848.
Consent to receive text messages is not a condition of purchasing any product or service.
We do not sell, rent, or share SMS opt-in information or mobile numbers with third parties or affiliates for marketing or promotional purposes.
8. Cookies and Website Technologies
Our website may use cookies or similar technologies to maintain website functionality, improve the user experience, and understand website performance.
You may adjust your browser settings to limit or disable cookies. Some website features may not function properly if cookies are disabled.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
SMS consent and opt-out records may be retained as reasonably necessary to demonstrate compliance and honor communication preferences.
11. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of eligible personal information.
Withdraw consent to marketing communications.
Opt out of SMS messages at any time by replying STOP.
To submit a privacy request, contact us using the information below.
12. Children's Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or applicable legal requirements.
Any changes will be posted on this page with an updated revision date.
14. Contact Information
For questions regarding this Privacy Policy or your personal information, contact:
Media Genius Inc.
1501 Belvedere Blvd, Suite 500
West Palm Beach, FL 33406
Phone: 561-295-7848
Website: https://www.mediagenius.agency
